Welcome to Gaflie! We’re committed to providing a seamless shopping experience, including prompt and reliable delivery services. Below are the details of our shipping policy for orders within the United Kingdom:
Shipping Costs
- Free Shipping: All orders qualify for free standard delivery across the United Kingdom. No minimum purchase is required.
Processing Time
- Orders are processed Monday to Friday between 9:00 AM and 6:00 PM.
- Once your order is placed, it will be prepared for shipment within 1-2 business days.
Delivery Time
- Standard Delivery: Estimated delivery time is 3-5 business days from the date of shipment.
- Note: Delivery times may vary due to external factors such as weather conditions or public holidays.
Order Tracking
- Once your order has been dispatched, you will receive a confirmation email containing a tracking number and instructions on how to track your package.
Failed Deliveries
- If a delivery attempt is unsuccessful due to an incorrect address or absence at the delivery location, the package may be returned to us. Please contact our support team at support@gaflie.shop or call +44 20 74 99 13 31 to arrange redelivery.
Shipping Restrictions
- Currently, we only ship within the United Kingdom. We do not offer international shipping at this time.
Damaged or Lost Packages
- If your order arrives damaged or does not arrive within the expected timeframe, please reach out to our support team at support@gaflie.shop with your order number and details. We will investigate and resolve the issue promptly.
Changes to Your Order
- For changes to your order or shipping details, contact us as soon as possible. We can only accommodate changes before the order has been dispatched.
Need Assistance?
Our customer support team is available to help you with any shipping inquiries. Feel free to email us at support@gaflie.shop or call +44 20 74 99 13 31 during our business hours: Monday to Friday, 9:00 AM to 6:00 PM.